Requirements

Responsibilities

Scope of Role:

●Direct and control operations of the Payments team (Sanctions Alert Processing, Payments) and ensure that the    established service standards are met.

●Provide support to all the products and services assigned to them.

●Supervise the activity of the Payments Team and (additional unit if any) and ensure that the standards and benchmarks  set for the section are being adhered to and to perform the necessary authorization/checks on the processing.

●Ensure adherence of all controls and procedures as detailed in the DOI. 

●Maintain a positive working relationship with personnel of the other sections/divisions of the bank.

●Identify training needs and suitably implement them for the benefit of the entire unit.        

●Continuous review/monitoring of Operational Risks plus Legal & Compliance requirements and take suitable measurements   to mitigate the same.

●Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.  

●Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and  management of OR within the Unit.

KEY RESPONSIBILITIES

Generic Responsibilities:

●Processing and Decision making as per the Departmental Operating Instructions manual and within the Timeliness and accuracy standards specified.

●Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.

●Upholding the Values of the Group and Company at all times

●Compliance with all applicable Rules/ Regulations and Company and Group Policies 

●Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all    suspicious Transactions to Immediate Supervisors.

Key Responsibilities

●Ensure that all transactions must be processed within the TAT agreed with CPC in the SLA.

●Reconciliation for all the products / process must be completed on the same day with no exceptions.

●All System ID must be reviewed on a quarterly basis with access report.

●KCS/KCSA/KPI/CRM/F&G as per GOR Policy must be completed and submitted in time. 

●All deviations / exceptions to be highlighted.

●Operations loss to be minimized and brought down to “Zero”.

●Department Operating Authority (DOA) must be adhered to without any deviations. Refer Annexure.

●SLA review to be completed within the agreed time frame.

●Job Description and Job Objectives for all staff must be completed and current.

●Training schedule for new comers to be completed within the agreed time frame documented in the training manual.

●New migration to be as per IRD/BID including BCP test before migration.

●DOI to be updated/ current and fully complied with.

●Authorised signatory of the unit to be updated, periodically.

●Phoenix updation to be completed within the agreed time frame.

●SCORG to be updated within the agreed time frame.

●Dash Board to be completed and meeting held with CPC within the agreed timeframe.

●No reconciliation shortfall / backlog.

●Escalation Policy to be complied with.

●BCP plan and BIA to be completed and updated within the agreed time frame.

●Test plan to be completed and circulated to CPC within the agreed time frame

●Physical access to Payment area / Unit must be controlled.

●Archival must be as per policy

●Q12 Impact plan to be completed / implemented within the agreed time frame.

●Appraisal must be completed for all staff within agreed time frame

●Unit must be in audit preparedness / ready at any point of time.

●All outstanding audit issues to be completed within agreed time frame.

●Dispensation from CMS Policy must be reviewed and adhered to.

●All processes to be in line with CMS Policy.

●Key Management and Key Control for all custodians to be updated.

●Handover and take over policy to be complied with.

●Process risk review for the unit must be reviewed within the agreed time frame.

●AML procedure to be complied with and all reporting as per Group requirement must be done within the agreed time frame.

●To initiate and successfully follow up quality projects and productivity / workflow improvement reviews.

●To support Manager / Head Payments in carrying out any special projects / task.

●To help the Team/Unit in maintaining the cost budget as to be set up from time to time and to provide ideas for ongoing reductions.

●To respond to Incidence Report for any customer complaints/losses.

●To help in the functioning of the other teams in Payments as and when requested by Head Payments

●To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management

●To report unit’s OR issues and losses to UORM

●To adhere to the agreed KCSA plans and approach

●To identify and report all exceptions on non compliance with standard controls

●To identify and report all weaknesses inherent in the standard controls

●To maintain proper record keeping on all KCSA related activities

●To maintain independence in the conduct of KCSA i.e. not selecting and reviewing sample of self-performed transactions.

Specific to Units / Locations:        

Co-ordinate as Fire Marshall for the Payments team as nominated by your unit manager.

Company information

Contact information

Candidates interested in the position above please kindly send your resume to lori@evolveintl.com  with a brief of your background, skills, strengths, achievements and current salary package; or call at office-010 65389330 or

18600012650